Services & useful info
Everything on the ilha
Some of it comes with your stay, some of it you book and pay for. Here is exactly what is what.
Included with your stay
Free WiFi
In every house and across the garden.
Urban garden
Tables, shade and the old washing tank.
Barbecue
In the garden, free to use.
Gated community
The whole ilha is closed to the street.
Reception
Mon-Fri 14:00 to 19:30 · Sat-Sun 10:00 to 14:00
Local advice
Ask us at check-in, we live here.
Book and pay separately
Jacuzzi
Book 24 hours in advance.
€15 per hour up to 3 people per session
Laundry room
Mon-Sat 9:30 to 19:00. Detergent included.
€3 wash · €1.50 dry · €4 both
Airport transfer
Send us your flight number 24 hours ahead.
€25 per trip
Tourist tickets
Hop-on bus, museums and more.
Ask us at reception
Our partners
Car hire
Pick-up and drop-off arranged with you. Contact mcunha directly, quoting your Ruby Charm Houses booking.
Luggage
LUGGit collects and delivers your bags wherever you are. 10% off through us.
Day tours
Douro, Braga, Guimaraes, Aveiro, Coimbra and Porto city tours with Goinout. Private tours up to 8 people. Booked at reception.
Added to your stay
- Porto tourist tax — €3 per guest per night, up to 7 nights
- Security deposit — €200, pre-authorised on a credit card and released at check-out
Full conditions in our Terms and Conditions.
Useful to know
- Address — Travessa dos Campos, 115, Porto
- Nearest metro — Faria Guimaraes (5 min walk), Marques (8 min walk)
- WhatsApp — +351 934 476 160
- Email — geral@rubycharmhouses.com
- Check-in 15:00 to 00:00 · Check-out 08:00 to 11:00
Anything else you need?
Message us before you arrive and we will have it ready.